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When use becomes the problem, we can help.

Whether it's been a year or twenty, whether it's drinking, pills, meth, or something you can't quite name — there's a way out. Kentucky Medicaid covers substance use treatment when it's medically necessary — coverage check happens on the call.

Most insurance plans will be accepted. Call to verify.

Confidential · No Obligation

Ready when you are — we answer 24/7.

Call admissions to get started — we'll do most of the talking.

Call 502.610.4829

Your conversation with admissions is confidential.

Not ready to call?

It's just a conversation. Start whenever you're ready.

Calling out of the blue is the hardest first step. When you call, you answer only the questions you're comfortable with. Admissions answers 24/7.

  • No insurance card or member ID required up front.
  • No SSN — we don't need that to verify coverage.
  • Your conversation with admissions is confidential.
  • No pressure to admit. If somewhere else is the better fit, admissions will say so.
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Mental health + substance use

We will treat both in the same episode.

Anxiety, depression, PTSD, trauma — these almost never show up alone alongside addiction. Untreated mental health conditions are a leading driver of relapse. Our team will treat both together, with one plan, under Kentucky Medicaid's integrated behavioral health benefit.

See dual-diagnosis treatment →
Common worries

The things that usually stop the call.

Most people calling in have one of these on their mind. Here's how it actually works.

Can I keep my phone during treatment?

Phone policies vary by program and stage. Residential usually limits phone access in the early stabilization period (so outside stressors don't compound withdrawal), then expands as you progress.

Will my employer find out I'm here?

No, not unless you tell them. Confidentiality is protected by federal law: 42 CFR Part 2 for substance use disorder treatment and HIPAA on top of that. We never disclose your treatment to an employer without your written consent.

Can I keep working during treatment?

Residential care is full-time by design, so it doesn't run alongside a job. Golden Grove will offer residential treatment; if you need medical detox first, admissions will help arrange it. The step-down levels that do accommodate work and school are provided elsewhere in Louisville, and admissions can point you toward them.

What if treatment is court-ordered?

Court-ordered admissions and probation reporting are part of the model. Documentation of attendance and completion can be provided to courts and referring agencies with your written consent.

How fast can I be admitted?

It depends on your clinical situation and insurance. Call admissions and we can give you a realistic picture based on your specific circumstances.

More on the admissions process and what to expect → See the full admissions FAQ

How treatment starts

From the call to admitted.

Admissions answers 24/7. Coverage check happens on the call.

One confidential call

One call. No paperwork beforehand. Your conversation with admissions is confidential.

A brief clinical prescreen

A clinician asks about substance use, mental health, and current safety. ASAM-aligned, conversational — not a marathon evaluation.

Coverage answer on the call

We verify your Kentucky Medicaid plan or commercial benefits while we talk. Authorization can come back as fast as same day.

Take the next step

Whatever's going on, there's a path through it.

Call us. We'll figure out what fits, what's covered, and what to do next.