Admissions · Process

The admissions process, step by step.

Seven stages that take you from the call through the start of treatment. Here's what each one looks like.

Call 502.610.4829 Verify Insurance
A woman taking a phone call, sunlight across her face
A real conversation

However you get in touch, someone on our team is on the other end.

Admissions runs the call from start to finish. We listen to what's going on, ask the questions the clinical team needs answered, and tell you exactly what happens next. No phone trees. No forms to chase down.

The resident lounge at Golden Grove Recovery, with leather sofas around a purple coffee table
From call to treatment

Seven stages, one path.

You reached out. Here is what happens next.

  1. 1

    The call

    Call 502.610.4829. Admissions answers. We learn what's going on, get your plan name, and check coverage on the call.

  2. 2

    A clinical conversation

    While you're on the phone, we talk through what's going on with your substance use, mental health, and current safety. This is a conversation, not a full clinical assessment — that comes after you arrive.

  3. 3

    Authorization

    We will submit any required authorization and move on it right away. Authorization can come back as fast as same day.

  4. 4

    Scheduling

    With authorization in hand, we schedule your admission and walk through what to expect when you arrive.

  5. 5

    Welcome to Golden Grove

    Intake includes a medical evaluation and paperwork. Medication management is part of the clinical plan when appropriate.

  6. 6

    Treatment

    Residential care follows a structured schedule, with co-occurring disorders care and medication-assisted treatment as part of the plan where it fits.

  7. 7

    Discharge planning

    Continuing-care planning is part of the treatment plan from arrival. It is built with you during the stay, not handed to you at the door. Your clear continuing-care plan.

Arriving for treatment

Leave the car at home.

Patients may not leave vehicles onsite. Admitted patients will be transported from Cedar Grove Recovery. The address is 4112 Fern Valley Rd, Louisville, KY 40219. We help arrange transportation, and admissions walks you through where to be on the call.

Coming to see someone who is already here? Family visits work differently. Visiting hours, parking and belongings pickup.

Take the next step

Ready to start? Call admissions.

Admissions answers 24/7. Golden Grove accepts Kentucky Medicaid. Coverage check happens on the call.

Call 502.610.4829 Verify Insurance