The admissions process, step by step.
Seven stages that take you from the call through the start of treatment. Here's what each one looks like.
However you get in touch, someone on our team is on the other end.
Admissions runs the call from start to finish. We listen to what's going on, ask the questions the clinical team needs answered, and tell you exactly what happens next. No phone trees. No forms to chase down.
Seven stages, one path.
You reached out. Here is what happens next.
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1
The call
Call 502.610.4829. Admissions answers. We learn what's going on, get your plan name, and check coverage on the call.
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2
A clinical conversation
While you're on the phone, we talk through what's going on with your substance use, mental health, and current safety. This is a conversation, not a full clinical assessment — that comes after you arrive.
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3
Authorization
We will submit any required authorization and move on it right away. Authorization can come back as fast as same day.
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4
Scheduling
With authorization in hand, we schedule your admission and walk through what to expect when you arrive.
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5
Welcome to Golden Grove
Intake will include a medical evaluation and paperwork. Medication management is part of the clinical plan when appropriate.
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6
Treatment
Residential care follows a structured schedule, with co-occurring disorders care and medication-assisted treatment as part of the plan where it fits.
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7
Discharge planning
Discharge planning starts at the start of treatment, not the end. By the time you leave, you have a clear continuing-care plan.
Ready to start? Call admissions.
Admissions answers 24/7. Golden Grove will accept Kentucky Medicaid. Coverage check happens on the call.