Call admissions
Fastest way to get answers. Lines are staffed 24/7. We can usually verify your coverage on the same call.
Call 502.610.4829
Reaching out is the hardest part. Call us, and we'll handle the rest: insurance, the clinical prescreen, getting you scheduled. There is no obligation to start treatment.
Call admissions. Coverage check happens on the call.
Fastest way to get answers. Lines are staffed 24/7. We can usually verify your coverage on the same call.
Call 502.610.4829Have your Kentucky Medicaid or commercial plan name ready. Coverage check happens on the call.
Verify insuranceNote: Golden Grove Recovery is in pre-opening setup. The information on this page reflects our planned admissions process. Contact us to discuss current availability.
However you get in touch, someone on our team is on the other end.
Admissions runs the call from start to finish. We listen to what's going on, ask the questions the clinical team needs answered, and tell you exactly what happens next. No phone trees. No forms to chase down.
Asking for help is a moment that can disappear. The path below is what we do so that no one's moment has to wait on a process to catch up to it.
Call 502.610.4829. Admissions answers. We learn what's going on, get your plan name, and check coverage on the call.
While you're on the phone, we talk through what's going on with your substance use, mental health, and current safety. This is a conversation, not a full clinical assessment — that comes after you arrive.
We will submit any required authorization and move on it right away. Authorization can come back as fast as same day.
With authorization in hand, admissions schedules your admission for when Golden Grove opens and walks through what to expect on arrival.
Intake will include a medical evaluation and paperwork. Medication management is part of the clinical plan from day one when appropriate.
Residential care follows a structured schedule, with co-occurring disorders care and medication-assisted treatment as part of the plan where it fits.
Discharge planning starts at the start of treatment, not the end. By the time you leave, you have a clear continuing-care plan.
Someone from admissions will follow up. If this is urgent, call — the phone is answered around the clock.
24/7. Golden Grove will accept Kentucky Medicaid. No pressure to admit. There is no obligation to start treatment.