Visiting someone at Golden Grove.
Seeing someone you love in treatment matters, for you and for them. Here's when you can visit, who can come, where to park, and how to pick up belongings, so the day itself is one less thing to figure out.
Visitation is on Fridays, 3:00 to 5:00 p.m.
When
Visitation is held on Fridays from 3:00 to 5:00 p.m. Patients become eligible for visitation on their tenth day here, provided they have no active safety risks and have attended at least 80% of required groups.
Who can visit
Visits are scheduled through the patient's counselor. Every visitor must be approved and have a valid Release of Information authorization on file, and patients may also coordinate their approved visitors with their counselor. The patient may identify up to two visitors, each of whom must have an active Release of Information authorization on file. A facility team member will contact approved visitors with visitation details.
What you can bring
Visitors may bring only approved drop-off items for patients into the facility. No other personal items are permitted inside during visitation.
When you arrive
Visitors sign in, agree to protect other patients' privacy and wear a visitor badge. Bags and items may be checked.
Privacy comes first.
Federal privacy law protects every patient's treatment information. Before our team can talk with you about your loved one's care, your loved one needs to give written authorization. Without it, we can't confirm whether someone is in our care.
The simplest step is to talk with your loved one about visiting. If you have questions, call admissions at 502.610.4829.
Park in the Malcolm Avenue lot.
Visitors should park in the Malcolm Avenue parking lot. Parking is limited and shared by visitors and staff.
Golden Grove Recovery is at 4418 Malcolm Ave, Louisville, KY 40215. Location and directions
Pickup is weekdays, 9 to 5.
Personal belongings may be picked up onsite Monday through Friday between 9:00 a.m. and 5:00 p.m.
Arriving as a patient?
Arrival works differently for patients. Patients may not leave vehicles onsite. We help arrange transportation, and the admissions process page covers where you'll be picked up.
Visiting, answered.
When are visiting hours at Golden Grove Recovery?
Visitation is held on Fridays from 3:00 to 5:00 p.m. Patients become eligible for visitation on their tenth day here, provided they have no active safety risks and have attended at least 80% of required groups.
Who can visit someone at Golden Grove Recovery?
Visits are scheduled through the patient's counselor. Every visitor must be approved and have a valid Release of Information authorization on file, and patients may also coordinate their approved visitors with their counselor. The patient may identify up to two visitors, each of whom must have an active Release of Information authorization on file. A facility team member will contact approved visitors with visitation details.
What can I bring when I visit?
Visitors may bring only approved drop-off items for patients into the facility. No other personal items are permitted inside during visitation. Visitors sign in, agree to protect other patients' privacy and wear a visitor badge. Bags and items may be checked.
Where do visitors park?
Visitors should park in the Malcolm Avenue parking lot. Parking is limited and shared by visitors and staff. The building is at 4418 Malcolm Ave, Louisville, KY 40215.
How do I pick up a loved one's belongings?
Personal belongings may be picked up onsite Monday through Friday between 9:00 a.m. and 5:00 p.m. If you have questions, call admissions at 502.610.4829.
Can staff tell me whether my loved one is there?
Only with their written authorization. Federal privacy law protects every patient's treatment information, so without it our team can't confirm whether someone is in our care. That protection covers every patient, including the person you love.
Admissions answers 24/7.
Whether it's about visiting or about getting someone you love into care, call admissions. Coverage check happens on the call.