Privacy policy.

Effective date: August 5, 2026

Golden Grove Recovery ("we," "us," or "our") protects the privacy of individuals who visit goldengroverecovery.com (the "Site"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with our substance use treatment services.

1. Information we collect

We may collect the following types of information when you visit or interact with the Site:

Personal information: name, email address, phone number, mailing address, date of birth, and health or treatment-related information you voluntarily share when you call admissions. This site has no contact form, no callback request and no online insurance-verification flow, so nothing on it collects health information from you. Admissions is by phone. There is also an email address in Section 12 and a third-party complaints form linked in the footer; use those for correspondence, not for clinical details.

Non-personal information: IP address, browser type and version, pages visited, time and date of visit, and referring website. This is collected automatically through standard web technologies.

2. How we will use your information

We will use the information we collect to:

• Respond to inquiries about our treatment programs
• Provide support and guidance on admissions and insurance verification
• Maintain and improve the Site
• Ensure compliance with applicable laws and healthcare regulations
• Communicate with you regarding our services, only when you have consented

3. Health information and HIPAA

This page is not the Notice of Privacy Practices. This policy covers how the website handles visitor information. How Golden Grove Recovery uses and discloses patient records under HIPAA and 42 CFR Part 2 is set out in the Notice of Privacy Practices.

If you submit health-related information through the Site, it may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and, for substance use disorder records, the federal confidentiality regulation at 42 CFR Part 2. We implement administrative, technical, and physical safeguards to protect this information and only use or disclose it as permitted by law or with your written authorization.

4. Disclosure of your information

We do not sell, rent, or trade your personal information. We may share your information:

• With service providers who help us operate the Site or manage communications
• As required by law or to comply with legal obligations
• To protect the rights, property, or safety of Golden Grove Recovery, our patients, or others

5. Cookies and tracking

We will use cookies and similar technologies to operate the Site, remember preferences, measure traffic, and improve performance. This site loads Google Tag Manager on every page, which in turn serves the analytics and call-tracking tags described in Section 8. Some pages here have addresses that name a specific substance or condition, so a request from one of those pages can associate your device and network address with the subject you were reading. No page on this site collects health information from you directly — there is no form of any kind on it — but the browsing itself is measured, and you should know that before you read on. Use your browser's tracking protection, or a private window, if you would rather it not be. You can control cookies through your browser settings; disabling cookies may limit functionality.

6. Your rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or deletions
• Withdraw consent where processing is based on consent
• File a complaint with a regulatory authority where applicable

7. Security

We will use industry-standard security measures to protect your information. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.

8. Call tracking

The phone number published on this site is a tracking number operated by CallTrackingMetrics, a third-party call-analytics vendor, which forwards to the admissions line. It records which page you were on before you called, so Golden Grove Recovery can tell which parts of this site are actually useful. Call detail records — the number you call from, the time, and how long the call lasts — are processed by that vendor under contract. If you would rather not be routed through it, ask whoever answers for the direct line.

9. Third-party links

The Site may link to third-party websites, including external resources and government pages. We are not responsible for the privacy practices of those websites or services.

10. Children's privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors without verified parental consent.

11. Changes to this policy

We may update this Privacy Policy periodically. The "Effective date" above reflects the most recent revision. Please review this page from time to time.

12. Contact us

If you have questions about this Privacy Policy, contact our Compliance Officer directly:

Stacie Hurley, Compliance Officer
Alsos Behavioral Health
Phone: 203.668.0103
Email: stacie.hurley@alsosmgmt.com