How treatment starts From first call to admitted.
Most calls move from first conversation to verified coverage the same day. Detox can usually start within a few days, sometimes same-day if you're in active withdrawal.
01 One confidential call
Fifteen to twenty minutes. No paperwork beforehand. Calls are protected by 42 CFR Part 2 and HIPAA.
01 02 A brief clinical prescreen
A clinician asks about substance use, mental health, and current safety. ASAM-aligned, conversational — not a marathon evaluation.
02 03 Same-day coverage answer
We verify your Kentucky Medicaid plan or commercial benefits while we talk. For most Medicaid members, detox and residential authorization comes back the same day.
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