When use becomes the problem, we can help.

Whether it's been a year or twenty, whether it's drinking, pills, meth, or something you can't quite name — there's a way out, and most of it is covered by Kentucky Medicaid.

We accept most insurances. Call to verify.

What we treat

The substance is part of the story, not all of it.

Pick what fits closest. The detail pages cover the clinical picture, the medications we use, and how Kentucky Medicaid coverage usually works for that condition.

Coverage is determined by medical necessity using ASAM criteria. Call admissions and we'll verify your specific plan as part of the first call.

Free · Confidential · No Obligation

Two ways to start — we answer 24/7.

Call admissions, or chat with us right here on the site.

Call (502) 610-4829

Or use the chat in the corner of the screen to start a conversation with admissions.

Conversations are confidential and HIPAA-protected.

Not ready to call?

Start with a chat. No pressure, no obligation.

Calling out of the blue is the hardest first step. The chat in the corner of the screen connects you with admissions — answer the questions you're comfortable with, and we'll take it from there. Available 24/7.

  • No insurance card or member ID required up front.
  • No SSN — we don't need that to verify coverage.
  • Calls are protected by 42 CFR Part 2 and HIPAA.
  • No pressure to admit — many calls end with a referral elsewhere if that's the better fit.
Family members talking together, hands held
Mental health + substance use

We treat both in the same episode.

Anxiety, depression, PTSD, trauma — these almost never show up alone alongside addiction. Treating one without the other is what causes most relapses. Our team treats both together, with one plan, under Kentucky Medicaid's integrated behavioral health benefit.

See dual-diagnosis treatment →
Common worries

The things that usually stop the call.

Most people calling in have one of these on their mind. Here's how it actually works.

Can I keep my phone during treatment?

Phone policies vary by program and stage. Residential usually limits phone access in the early stabilization period (so outside stressors don't compound withdrawal), then expands as you progress. PHP and IOP don't restrict phone use.

Will my employer find out I'm here?

No, not unless you tell them. Confidentiality is protected by federal law: 42 CFR Part 2 for SUD treatment and HIPAA on top of that. We never disclose your treatment to an employer without your written consent.

Can I keep working during treatment?

Residential is full-time and not compatible with simultaneous work. PHP usually isn't either. IOP and outpatient are built around fitting work and school — IOP often offers evening tracks specifically for working patients.

What if treatment is court-ordered?

We work routinely with court-ordered patients and probation officers. Documentation of attendance and completion can be provided to courts and referring agencies with your written consent.

How fast can I be admitted?

It depends on your clinical situation and insurance. Call admissions and we can give you a realistic picture based on your specific circumstances.

More on the admissions process and what to expect → See the full admissions FAQ

How treatment starts

From first call to admitted.

Most calls move from first conversation to verified coverage the same day. Detox can usually start within a few days, sometimes same-day if you're in active withdrawal.

One confidential call

Fifteen to twenty minutes. No paperwork beforehand. Calls are protected by 42 CFR Part 2 and HIPAA.

A brief clinical prescreen

A clinician asks about substance use, mental health, and current safety. ASAM-aligned, conversational — not a marathon evaluation.

Same-day coverage answer

We verify your Kentucky Medicaid plan or commercial benefits while we talk. For most Medicaid members, detox and residential authorization comes back the same day.

Take the next step

Whatever's going on, there's a path through it.

Call us, or send your insurance info. We'll figure out what fits, what's covered, and what to do next.